Your Body is talking, but what's it saying?
I speak two languages, Body and English, said Mae West, who sure knew the value of body language. She used it to her advantage as an actress, singer and sex symbol over seven decades.
Making a Presentation
I’ll bet at some stage you've taken part in an important meeting or delivered a key presentation, right? Unfortunately you probably left the room thinking that it didn’t go as well as you'd hoped, but just couldn't put your finger on exactly why.
You'd done your prep, practiced and memorised the main points to project yourself as a confident and credible person. So what happened?
Well, the chances are it wasn't your words... it was your moves!
In fact you'd probably sabotaged your presentation before you'd even said a word!
Within a very short time frame your audience had already subliminally evaluated your likeability, trustworthiness and credibility - all in the first seven seconds!
Even before you speak, your gestures, posture, facial expressions and eye contact have already spoken. It's the same in your workplace too. It's a long time before your performance in the workplace proves them right or wrong. They've already made an emotional decision whether to follow, trust you or even listen to you.
The two channels of communication
Any time you're negotiating, inspiring or delegating you're communicating over two channels, verbal and nonverbal. This results in two distinct conversations going on at the same time.
There's been much debate about the research of Professor Albert Mehrabian which tells us that if emotions are involved, words only account for 7 % of the meaning, with 55% for how you look and 38% for how you sound.
Most people use these stats incorrectly because these figures ONLY apply when talking about emotional issues. However, I think what we can agree here, is that we need to look and sound good!
Body language is a useful skill for everyone but within the workplace it's especially important for leaders. It affects their ability to communicate their vision, negotiate, manage change, promote collaboration, inspire and the list goes on.
Unfortunately most leaders are out of touch with the effects body language has on others and unaware that non-verbal signals are sent to clients and colleagues. So use it to get an advantage!
Top Tip for Non Verbal Communication: Smile
Smile, you're on somebody's camera, 'click!'
With YouTube postings to mobile phones with video capability to image driven social media there's no escaping the visual technology revolution.
And we're only just beginning to see the impact on businesses around the world.
By 2017, video will account for 69% of all consumer internet traffic and according to Cisco, and will begin to dominate many marketing strategies soon. Video is the future and now you can add it to your Facebook Business Profile too.
A smile is a simple way to show you're you're happy and confident. It asks people to accept you on a personal level and the remarkable thing is it's contagious!
What about you, do you smile enough?
When we get nagging staff off your back and stop drama from knocking on your door, I'm sure you'll smile a lot more 🙂
So jump on the phone and ask me the best way to develop you people before you reach your wits end!
Best regards, Jon
ps. Hopefully I've gained your interest in this article, so why not share your top tip and leave a comment? As the late Bob Hoskins said... 'It's good to talk!'