Most Managers Make These 5 Mistakes…

Most Managers Make These 5 Mistakes - Advancing Business People

Most Managers Make These 5 Mistakes...

If you're a manager or a leader you're responsible for getting stuff done, right? And ultimately all that work such as increasing morale, productivity and customer satisfaction goes towards your business achieving it's results, such as a lovely big profit.

So let's be honest here, if you're going to get stuff done you're going to make a mistake or two along the way. Now, you've probably heard it said that 'mistakes are good learning opportunities'. Which is great, but I think you'd agree it's a good idea we don't make too many!

The good news here is that we can learn from the mistakes that millions of managers have already made because most managers make exactly the same 5 problems.

These 5 mistakes are focussing on status, popularity, certainty, harmony and invulnerability.

I'll explain. They get the job they've always wanted, then become afraid of losing their status, they don't want to hold their people accountable because they're afraid of being unpopular, they're not clear about what to expect from their people and can't move forward when facing uncertainty for fear of making a mistake.

Right now you're probably thinking okay, they're problems, but I cant see a BIG problem here. Nothing here about sales targets, technology or new competitors, and you're right.

But you see businesses rarely fail because the Marketing or the Finance guy doesn't know his or her stuff, because most people in these positions have more than enough knowledge to do a good job.

So if a business does fail and the manager points a finger in their direction he's pointing to the symptoms, not the real problems.

And here's why he's done this. Managers, (not like you of course!) look in areas such as finance, marketing and planning to find answers to their problems and they do this because it's a whole lot easier and a lot less painful than a self examination of their own behaviours.

But that's exactly what you've got to do! Take a look at yourself, or you'll risk the success of your business and make one or more of these 5 mistakes.

The secret is that you need to focus on these 5 simple behaviours...

1. results more than status
2. accountability more than popularity
3. clarity more than certainty
4. conflict more than harmony
5. trust more than invulnerability

Now you know that your success comes down to just a few simple behaviours. But as simple as they may be, they are difficult for anyone to master.

It doesn't matter whether you're a team leader or a senior executive, you're susceptible to these 5 mistakes. I don't have room to explain all this right here but I know you're hungry to be a better manager.

And I know that a body in motion keeps in motion so tell yourself to take the first action and call me for up to one hour, free of charge and I'll explain how you can dodge these 5 mistakes!

Best regards, Jon.

I hope you've enjoyed reading Most Managers Make These 5 Mistakes... and will take a look at my other posts about workplace behaviours, right here.

What’s Happening In Your Workplace?

What's Happening In Your Workplace?

Workplace - Advancing Business People - 800

If 'not enough' is your reply, keep reading!

You've hired the right people, they have the right skills and tools for their jobs but something's just not quite right in your workplace. At times things seem to take an age to get done and get done properly. So you badger them to crack on so you don't miss your deadline which results in them feeling unloved and cheesed off!

So what's going on here?  Sometimes it's not easy to put your finger on what's going wrong, until it's too late.  You probably can't spot the misunderstandings and lack of trust that can lead to confusion, low morale or even intimidation and bullying.

But if it gets this far the chances are you'll soon spot the downbeat, gloomy workplace environment, unhappy staff banging on the HR manager's door, the turnover of your best staff and the negative impact on productivity.  Ooops!

Everyone's a loser in this scenario, so what are you going to do about it?

Take action, that's what!  The good news is it doesn't have to be this way. Step in and take control of the situation before it gets out of hand. How?  The single biggest thing you can do is to create a culture of trust.  To do this you need to improve the quality of relationships between everyone in the workplace.

Now, the bad news here is that creating a culture of trust through building strong positive relationships isn't easy, and it isn't a quick fix, but the good news is it can be done. What's more, it may be the most crucial action you take in your role as a manager or leader in getting your workplace back to work.

Because when you get rid of that stiff and unfriendly working environment the benefits will permeate through every part of your business.

  1. You'll find it much easier to gets things done.  
  2. You'll feel the “pulse” on what is happening in your department or business everyday.  
  3. You won't have to spend time and energy overcoming your peoples' problems.  
  4. You'll differentiate your company from others.
  5. You'll get ahead of your competitors and rightly feel a very proud manager or owner :-)

If this sounds good to you, take action now and give a call me.  Because when you take action you'll enjoy a happy and peaceful Christmas and can look forward to a happy and productive workplace in 2016! 

 Best regards, Jon

advancing business people

01733 860367

Follow Up Tools

Follow Up Tools - let's make it stick!

We know about the learning curve, well the bad news is the forgetting curve is a lot steeper!  The good news is that there are lots of things we can do to make it stick.

Which is great because often trainers often focus on designing and delivering effective training and don’t really know how much of it  actually does stick. We can retain far more of the learning by transferring it into real-life situations so participants can practice and use it right away.

And luckily for us Wiley have already sussed this out.  They have produced some follow-up tools to make sure our training is both memorable and effective to give them and your business great results!

everything disc - FOLLOW UP TOOLS 

Workplace Profile Sales Profile Management Profile Work of Leaders Profile 363 For Leaders
Comparison Report Yes Yes Yes Yes No
Team View Yes Yes Yes Yes No
Group Culture Report Yes Yes Yes No No
Sales Interaction Map No Yes No No No

my top 5 tips to make it stick!

1. Action Plan.  Ask your staff (or yourself) what they've learnt and how they'll apply that learning.  It's best to get them to develop and commit to their own action plan.

2.  Tell them why it matters.  The overall aim of the training is to support the overall goal of the business.   They will adopt new behaviours and apply new skills if they know how they impact the organization because it will have more meaning. So tell them!

3. Peer-to-Peer Coaching.  I'm always on the end of the phone but peer to peer coaching is simple for you to do.  Just meet up with someone from your team  for 10 minutes or so every week to review what they learned in the last week from applying the training or want to next week.  If you've a team of ten simply put them in five pairs and get them to ask each other these questions …

1.  What did I apply from the training that really helped, and why?

2.  What did I apply from the training that backfired on me, and why?

3.  What from the training will I focus on next week?

4.  Celebrate the successes.  Even if it's a small success, tell everyone at a meeting or on an email, because it proves you've shown interest in them and it'll give them momentum to keep it going!

5. Support their practice.  Sometimes they'll need to practice lots.  For example, when delivering a presentation or learning a new sale pitch to ensure they become comfortable, confident and natural.

Please call me about any of these follow up tools simple call me and we'll make sure your learning sticks!

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